Posted as of 01/05/2023
Last updated as of 01/05/2023
EXCALIBUR SOLUTIONS, owns and operates the online Platform that allows Customers and Freelancers who are experts in certain field connect on the same platform. This allows elimination of middle men such as brokers and HRs whose commission adds to the price paid for the service availed. We aim to make available of various service in one stop in our website which cost the Customers lesser for the service availed at the same time gives the Freelancer a good profit for the service.
To provide you with our uninterrupted use of the Website, we may collect and, in some circumstances, disclose information about you with your permission. To ensure better protection of your privacy, we provide this notice explaining our information collection and disclosure policies and the choices you make about the way your information is collected and used.
|2||Information We Collect||12||Other Information Collectors|
|3||Our Use Of Your Information||13||Our Disclosure of Your Information|
|4||How Information Is Collected||14||Accessing, Reviewing and Changing Your Profile|
|5||External Links on The Platform||15||Security|
|8||Google AdSense||18||Consent Withdrawal, Data Download & Data Removal Requests|
|9||Your Rights||19||Contact Us|
INFORMATION WE COLLECT
We are committed to respecting your online privacy. We further recognise your need for appropriate protection and management of any personal information (hereinafter referred to as “Personal Information”) you share with us. We may collect the following information:
a. personal data such as Name, Mobile Number, Address, bank details and Email ID for the purpose of billing and shipment;
b. information is collected through permission derived by the Website for Location access, storage permissions etc.;
a. tracking information such as, but not limited to, the IP address of your device and Device ID when connected to the Internet. This information may include the URL that you just came from (whether this URL is on the Website or not), which URL you next go to (whether this URL is on the Website or not), your computer or device browser information, and other information associated with your interaction with the Website;
b. details of Website usage for analytics.
a. to enable the provision of Services opted for by you;
b. to enable the viewing of Content in your interest;
c. to communicate the necessary account, Service and product-related information from time to time;
d. to allow you to receive quality customer care services and data collection; and
e. to comply with Applicable Laws, rules, and regulations.
Where any Service requested by you involves a Third Party, such information as is reasonably necessary by the Company to carry out your Service request may be shared with such Third- Party. We also do use your contact information to send you offers based on your interests and prior activity and also to view the Content preferred by you. The Company may also use contact information internally to direct its efforts for Service improvement but shall immediately delete all such information upon withdrawal of your consent for the same through the ‘unsubscribe’ button or through an email to be sent to “email@example.com”
To the extent possible, we provide you with the option of not divulging any specific information you wish for us not to collect, store or use. You may also choose not to use a particular Service or feature on the Website and opt out of any non-essential communications from the Website. Further, transacting over the internet has inherent risks, which you can only avoid following security practices yourself, such as not revealing account/login-related information to any other person and informing our customer care teams about any suspicious activity or where your account has/may have been compromised.
OUR USE OF YOUR INFORMATION
The information you provide shall be used to provide and improve the Service for you and all
a. To provide you with Services on your request.
b. For maintaining an internal record.
c. To enhance the Services provided by the Company.
d. For maintaining records under the legal and statutory provisions.
Records. We use your tracking information, such as IP addresses and or Device ID, to help identify you and gather broad demographic information and make further services available to you. We will not sell, license, or trade your personal information. We will not share your personal information with others unless they act under our instructions or we are required to do so as per the Applicable Law. Information collected via our server logs includes User’s IP addresses and the pages visited; this will be used to manage the web system and troubleshoot problems. We also use Third-Party analytics, tracking, optimization, and targeting tools to understand how Users engage with our Website so that we can improve it and cater personalized Content/ads according to their preferences.
HOW INFORMATION IS COLLECTED
Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. If the same is not identified to you, you have the right to request the Company to elucidate the purpose of the collection of said personal information, pending the fulfilment of which you shall not be mandated to disclose any information whatsoever. We will collect and use your personal information solely to fulfil those purposes specified by us, within the scope of the consent of the individual concerned or as required by Applicable Law. We will only retain personal information as long as necessary for the fulfilment of those purposes. We will collect personal information by lawful and fair means and with the knowledge and consent of the individual concerned. Personal data should be relevant to the purposes for which it is to be used and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
EXTERNAL LINKS ON THE PLATFORM
1. Strictly necessary cookies: These are cookies that are required for the operation of our Website. They include, for example, cookies that enable you to log into secure areas of our Website, use a shopping cart or make use of e-billing services.
2. Analytical/performance cookies: They allow us to recognize and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.
3. Functionality cookies: These are used to recognize you when you return to our Website. This enables us to personalize our Content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
4. Targeting cookies: These cookies record your visit to our Website , the pages you have visited and the links you have followed. We will use this information to make our Website and the advertising displayed more relevant to your interests. We may also share this information with Third-Parties for this purpose.
We use Google Analytics to help us to understand how you make use of our Content and workout how we can make things better. These cookies follow your progress through us, collectinganonymous data on where you have come from, which pages you visit, and how long you spendon the site. Google then stores this data to create reports. These cookies do not store yourpersonal data.
The information generated by the cookie about your use of the Website, including your IP address, may be transmitted to and stored by Google on servers in the United States. Google may use this information for the purpose of evaluating your use of the Website, compiling reports on Website activity for us and providing other services relating to Website activity and internet usage. Google may also transfer this information to Third Parties where required to do so by law or where such Third Parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this Website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
b. Google’s use of advertising cookies enables our partners and us to serve advertisements to you based on their visit to our Platform and/or other website Firmon the Internet.
c. You may opt-out of personalized advertising by visiting Ads Settings.
d. All advertisements of third-Parties on our Website are for informative purposes only and neither the Website nor the Company guarantees or bears liability for the authenticity of the advertisements.
e. At no point will the Company permit its competitors to advertise on the Website.
f. You may visit the links in the advertisements at your own risk or choose not to accept the cookies permitting third parties to display their advertisements.
Unless subject to an exemption, you have the following rights concerning your data:
a. the right to request a copy of the data which we hold about you;
b. the right to request any correction to any personal data if it is found to be inaccurate
or out of date;
c. the right to withdraw your consent to the processing at any time;
d. the right to object to the processing of Personal Information;
e. the right to complain about a supervisory authority; and
f. the right to obtain information on whether Personal Information are transferred to a third country or an international organization.
Where you hold an account with any of our Services, you are entitled to a copy of all Personal
Information which we hold concerning you. You are also entitled to request that we restrict how
we use the data in your account when you log in.
a. Indian Compliances
- This legal agreement is an electronic record in terms of the Indian InformationTechnology Act, 2000 and rules there under as applicable and the amended provisionsabout electronic records in various statutes as amended by the Indian InformationTechnology Act, 2000. This electronic record is generated by a computer system anddoes not require any physical or digital signatures.
b. GDPR Privacy Rights
The General Data Protection Regulation or (GDPR)gives certain rights to individuals in relationto their personal data. Accordingly, we are happy to offer transparency and access controls tohelp Users take advantage of those rights. As available, except as limited under applicable law,the rights afforded to individuals are:
- Right of access- the right to be informed of, and request access to, the data we process about you;
- Right to rectification – the right to request that we amend or update your data where it is inaccurate or incomplete;
- Right to erasure- the right to request that we delete your data;
- Right to restrict – the right to request that we temporarily or permanently stop processing all or some of your Personal Information;
- Right to object – the right to object to us processing your Personal Information on grounds relating to your particular situation. Along with the right to object to your Personal Information being processed for direct marketing purposes;
- Right to data portability – the right to request a copy of your Personal Information in electronic format and the right to transmit that Personal Information for use in another part’s Service; and
- Right not to be subject to automated decision-making, the right to not be subject to a decision based solely on automated decision-making, including profiling, where the decision would have a legal effect on you or produce a similarly significant effect.
You further acknowledge that the Website may contain information that is designated confidential by us and that you shall not disclose such information without our prior written consent. Your information is regarded as confidential and, therefore, will not be divulged to any Third-Party unless, if legally, required to do so to the appropriate authorities. We will not sell, share, or rent your Personal Information to any Third-Party or use your e-mail address for unsolicited mail. Any emails sent by us will only be in connection with the provision of agreed Services, and you retain sole discretion to seek for discontinuation of such communications at any point in time.
OTHER INFORMATION COLLECTORS
OUR DISCLOSURE OF YOUR INFORMATION
We may host surveys for survey creators for our Website who are the owners and Users of your survey responses. We do not own or sell your responses. Anything you expressly disclose in your responses will be disclosed to survey creators. Please contact the survey creator directly to understand better how they might share your survey responses. Information collected will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005, any rules made thereunder or any other law for the time being in force.
b. Law and Order: We cooperate with law enforcement inquiries, as well as other third parties, to enforce laws, such as intellectual property rights, fraud and other rights. We can (and you authorize us to) disclose any information about you to law enforcement and other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose you or us to legal liability.
ACCESSING, REVIEWING, AND CHANGING YOUR PROFILE
You can review and change the information you submitted except the Email ID. An option for facilitating such change shall be present on the Website, and the User shall facilitate such change. If you change any information, we may or may not keep track of your old information. We will not retain in our files information you have requested to remove for certaincircumstances, such as to resolve disputes, troubleshoot problems, and enforce our terms and conditions. Such prior information shall be removed entirely from our databases, including stored ‘backup’ systems. If you believe that any information we are holding on to you is incorrect or incomplete or to remove your profile so that others cannot view it, the User needs toremediate and promptly correct any such incorrect information.
We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by members inside and outside the Company. We follow generally accepted industry standards to protect the Personal Information submitted to us and the information that we have accessed. However, as effective as encryption technology is, no security system is impenetrable. Our Company cannot guarantee the security of our database, nor can we guarantee that the information you provide won’t be intercepted while being transmitted to the Company over the Internet.
CONSENT WITHDRAWAL, DATA DOWNLOAD; DATA REMOVAL REQUESTS
To withdraw your consent, or to request the download or delete your data with us for any or all
our services at any time, please email to “firstname.lastname@example.org”
sending an e-mail to “email@example.com” or by writing to us at:
Plot No 99 A/p kalalmbi Tal –khatav, Satara, Maharashtra, India – 415512